Managed Services In A Month
Managed Services in a Month has been the #1 book for Managed Services on Amazon for ten years. The Third Edition is greatly expanded with ten new chapters!
Service Agreements for SMB Consultants
The #2 book on Amazon for Managed Services is usually Service Agreements for SMB Consultants. Now, the newly revised and expanded edition is completely fresh and up to date!
NOTE: If you bought one of these books after July 1st (from me), you will automatically receive the new version of that book at no additional charge. If you bought it after July 1st on Amazon and registered the book at SMBBooks.com, you will also receive the new version of that book at no additional charge.
Available December 1st, 2017
Managed Services in a Month
has been the #1 book for Managed Services on Amazon for ten years. The Third Edition is greatly expanded with ten new chapters!
The #2 book on Amazon for Managed Services is usually Service Agreements for SMB Consultants. Now, the newly revised and expanded edition is completely fresh and up to date! Both of these books are pretty inexpensive. In this double book launch, I’m selling as a set for only $59.99
Note: These books will not be available on Amazon until January. We’re doing pre-sales in November. We’re releasing ebook versions in December, and the paperbacks will be out in January.
Here are some of the totally new chapters:
Ch. 1 – The Latest Tools and Options
Ch. 3 – Cloud Computing in the Small Business Space
Ch. 6 – Break/Fix and Hybrid Models
Ch. 7 – Managed Services and Cloud Services
Ch. 10 – Per User vs. Per Device Pricing
Ch. 11 – Create A Three-Tiered Pricing Structure
Ch. 12 – Building a Catalog of Services
Ch. 13 – BDR and Backup
Ch. 14 – VOIP, Signage, Security, and More
Ch. 20 – The Cloud Service Five-Pack
Ch. 21 – Building a Bundle that Works
Ch. 22 – Killer Combo: Managed Services and Cloud Services
Ch. 27 – Final Thoughts: Managed Services in a Month
Readers Love It
Here’s what they have to say about Managed Services In A Month
Thanks for the great book. It has really been helpful. We have spent the last year getting our tools up to speed, phone systems in place and a number of other things we didn’t have or added. We are in the finalization of things when we found your book. So we took a few steps backward and it has been really helpful.
We are now also reading Service Agreements for SMB Consultants. With a few more ready to order.
I feel like we looked forever and just never found these resources. I am very grateful for these book recommendations and the ideas in your book.Tim Nyberg
Managed Services in a Month is a easy read, giving practical guidance on how to convert an existing break-fix business into a managed services one.
Karl walks you through a series of exercises to build, package, sell, and convert customers. His down-to-earth style of writing is like having a consultant working personally with you.
This is a great first step to getting into Managed Services.David P. Sobel,
I purchased this book to get ideas for starting an MSP and this book highlights a lot of things that will help you be successful. One example that really stood out to me was on cash flow. It is recommended that you collect payment for recurring services on the first of the month by credit card or prepaid quarterly. Then you set your payroll on the 5th and 20th of the month. This will help ensure you have collected your revenue before you have to pay bills. Anyone that has started a business knows that poor cash flow will kill a business. This book has so many other good ideas and also warns you about potential pitfalls showing you how to avoid them. I recommend this book for anybody in this business.Fred
Great coaching for the MSP startup
I love the practical detail, specific instructions and examples. The book focuses on the essentials of getting your business together and you in position to make your first sale. A lot of great coaching resources.
If you are ready to jump into the MSP business with both feet, commit to the timeline in the book and do each step before moving on to the next chapter. I wholeheartedly recommend the other resources referenced in each chapter as well. I got a lot value out of them.
You are not really a business until people are paying you for your service and you’re not a success story before you’re covering costs, so leverage this book to stay focused on each task. Some of the author’s blog post are great for practical start-up advice as well.Ash
Here’s what readers are saying about Service Agreements for SMB Consultants
If you want to offer service agreements to your IT customers, or are not sure of the value of selling service agreements, buy and read this book. When you are finished, you will be able to start offering service agreements – it’s as simple as that. Thanks to Karl, I’m in the process of proposing 4 service agreements. The $50.00 for the book will be paid for by the first one so it’s definitely money well-spent. On that note, I appreciate the short, concise format because that made it that much easier and faster to read. Technology books with hundreds of pages are more often than not nothing but fat. Not with Karl’s book – lean and right to the point. Whether you know nothing, something, or a lot about IT service agreements, this book is an excellent resource. It will show you nearly everything you need to know about service agreements, from the perspective of someone who is obviously very adept at running his own IT business. In the past when I tried to come up with something on my own, I just stared at a blank screen. Although I could come up with a handful of bullets of what should be included in a service agreement, Karl points out many things I hadn’t thought of, including what not to cover. He also provides actual frameworks and examples of the agreement language. I really like his practice of having more than one type of agreement.Schyler Jones
Wow! This book only cost me $50, and as far as I can see, it gives me all the info I need to offer clear managed services contracts to businesses that just want their computer system to work. Mr. Palachuk tells how his company structures their contracts, but also gives you all of your options, because as he says, everyone is different and has to be comfortable with the services they offer. His writing style is excellent. He uses humor, but there are not so many jokes that you get distracted. He is clear and organized. I give this book my highest recommendation to anyone in the I.T. service business, whether you want to offer contracts, blocks of hours, or provide service on an as-needed basis. It doesn’t matter if you’re just starting out or a veteran. This book has many golden nuggets of knowledge for you!Suzanne Naranjo